Nick Laughlin, a registered nurse, recently was selected to serve as a nurse mentor at Covered Bridge Health Campus in Seymour.
Nurse mentor selections were based on letters of recommendation from the executive director and director of health services of the campuses they represent, according to a news release from the Triology Health Services community.
Criteria for selection included attendance, length of service, recommendations, work performance and customer service skills exhibited on the job.
As part of his new mentoring role, Laughlin recently attended an extensive two-day training program in Henryville with other nurses and caregivers selected from Trilogy campuses throughout Indiana, Ohio, Kentucky and Michigan.
During the training program, nurses and caregivers were taught leadership excellence, customer service, conflict management and how to understand personality traits.
The goals of the nurse mentor initiative are to reduce employee turnover, increase job satisfaction and improve delivery of services to the residents. Fifty-two nurse mentors and 78 caregiver preceptors recently completed training as part of their professional development.
As a nurse mentor for Covered Bridge Health Campus, Laughlin will assist nursing management with all facets of operations, including implementing clinical standards and service expectations, mentoring the nursing team and helping to orientate new nurses to their position.