LOS ANGELES — The Bank of America will pay $1.9 million to settle a government lawsuit alleging it took too long to inform customers that their phone calls were being recorded.
The Los Angeles County district attorney’s office announced Tuesday that the bank reached a settlement in a lawsuit filed by DA’s offices for Los Angeles, Alameda, Riverside, San Diego and Ventura counties.
Under California law, people must be told at the beginning of a call that the conversation is being recorded. The civil suit filed in Los Angeles alleged that for several years, the bank failed to make timely disclosures of its automatic call recording.
Authorities say Bank of America didn’t acknowledge any wrongdoing in the settlement but did cooperate in making changes in bank policy nationwide.